FAQs

Frequently Asked Questions

How long does shipping take? +

Orders are processed within 1–3 business days. Delivery typically takes 7–12 business days depending on your location. You will receive tracking details once your order has shipped.

Is the grooming vacuum safe for all dogs? +

Yes. The PawHome Grooming Vacuum is designed to be gentle and safe for most breeds. For sensitive dogs, we recommend gradual introduction to help them adjust comfortably.

Does it work for long and short-haired breeds? +

Absolutely. The included attachments are designed to effectively manage shedding for both long-haired and short-haired dogs.

What is your return policy? +

We offer a 30-day return policy. If you are not satisfied, you may request a return within 30 days of delivery. Items must be returned in original condition.

How can I contact support? +

You can contact our support team anytime at kadirakay8@outlook.com. We aim to respond within 24–48 business hours.